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techsiagus.com

Contact

Start a conversation.

Describe the estate and what is going wrong with it. Enquiries go to an engineer, not a queue, and we reply within one business day.

Email business@techsiagus.com
Response Within one business day

Contact form

Rough detail is fine. It just helps us put the right engineer on the reply.

We reply within one business day.

Offices
  • Head office United States
    16192 Coastal Highway
    Lewes, Delaware 19958
  • Regional office United Arab Emirates
    Dubai
  • Regional office Pakistan
  • Regional office Canada

Looking for support?

Existing IT support clients should use their agreed support channel so the ticket is tracked against your SLA. This form is for new enquiries.

What to expect

What happens after you send it.

  1. 01

    You send it

    The form above or the email address, whichever suits. Rough detail is fine — it just helps us put the right engineer on the reply.

  2. 02

    An engineer reads it

    Enquiries go to an engineer rather than into a queue, so the person replying is someone who can follow the technical detail you sent.

  3. 03

    You hear back within one business day

    Either with a straight answer, or with the questions we need answered before we can give you one.

  4. 04

    We tell you what it would involve

    What the engagement would actually consist of and in what sequence, so you can judge the fit before committing to anything.

Questions

Before you send it.

Who actually reads this?

An engineer. Enquiries go to an engineer rather than into a queue, so the first reply comes from someone who can follow the technical detail you sent.

How quickly will I hear back?

Within one business day.

I’m already an IT support client — should I use this form?

No. Existing IT support clients should use their agreed support channel so the ticket is tracked against your SLA. This form is for new enquiries.

Do I need to know which service line I need?

No. There is a “Something else” option on the form, and rough detail is enough — working out which line the problem actually belongs to is part of the reply.

Which office should I contact?

One address for every enquiry: business@techsiagus.com. The head office is in Lewes, Delaware, with regional offices in Dubai, Pakistan and Canada.