Design and deployment are finite. Operations are not.
Network and infrastructure operations across the estate.
Security monitoring and incident response.
The evidence-gathering that keeps a compliance posture current.
3 offerings in this line.
- 01 · NOC Managed Network & Infrastructure Support Managed network and infrastructure support — monitoring, incident handling and change execution across the estate.
- 02 · SOC Managed Detection & Incident Response Managed detection and incident response — continuous security monitoring, investigation and response across the estate.
- 03 · Compliance Compliance Management Ongoing compliance management — maintaining control evidence, tracking remediation and keeping the posture current between formal audits.
The compliance work is measured against a named standard, not a house checklist.
What compliance management maintains evidence against
- ISO 27001
- Information security management
- Control evidence is collected and kept current against the clauses that apply to your certification, so an auditor is reviewing a maintained position rather than a document assembled the week before.
- NIST
- Identify, protect, detect, respond, recover
- Where a client's own obligations, insurer or parent organisation already expect a NIST-aligned posture, monitoring and reporting are structured to speak the same language as that audit.
The same four stages, whatever the engagement.
This line is the fourth stage — the one that does not end.
-
01
Assess
Establish the current state against your actual requirements — scope, users, performance expectations and compliance obligations.
-
02
Design
Produce the target architecture with its security controls designed in, plus the tactical plan to reach it.
-
03
Deploy
Build, configure and cut over — leaving as-built documentation and standard operating procedures behind.
-
04 · This line
Run
Operate, monitor and maintain the compliance position, so the estate does not drift back from the design.
Before you get in touch.
Do you take over from our internal IT team entirely?
No — not unless that is what you want. The scope, the escalation path and which decisions stay with your team are agreed and written down before the engagement starts, so responsibility is never ambiguous.
Can we start with just one of the three services?
Yes. NOC, SOC and compliance management are each scoped and engaged independently — most clients start with one and add the others once the first is running as expected.
How does escalation work between the operations floor and our team?
Severity thresholds and an escalation path are agreed as part of onboarding, along with who is contacted, how, and in what order — so it is defined before the first incident, not decided during it.
Is this a replacement for the design and deployment work, or does it follow it?
It follows it — Managed Services is the fourth stage after assess, design and deploy. We also take on operations for estates we did not build, once we have reviewed how they were put together.